SHIPPING & DELIVERY

US (Mainland)

We offer FREE standard shipping on all US orders. Please allow 1 to 2 business days for your orders to be processed and 3 to 5 business days for your package to be delivered.

For Express Shipping - Order by Noon ET. Delivery in 2 to 3 Business Days via UPS

For Priority Shipping- Order by Noon ET. Delivery in 1 to 2 Business Days via UPS

 

US (HI, AK, PR)

Please allow 1 to 2 business days for your orders to be processed and 5 to 7 business days for your package to be delivered.

For Express Shipping - Order by Noon ET. Delivery in 3 to 5 Business Days via UPS

For Priority Shipping- Order by Noon ET. Delivery in 2 to 3 Business Days via UPS

 

INTERNATIONAL

We offer Standard (via USPS) and Express (via DHL) shipping options depending on the destination country.

The exact available shipping options for your country will be presented during checkout.

Please note that international packages may be subject to duties and taxes

 

CHANGING SHIPPING ADDRESS

Please contact us within 2 to 3 hours of placing the order. After the given time, shipping addresses cannot be changed. We will only ship to the shipping address entered when the order was originally placed.

 

Lost Packages

Packages lost by USPS/UPS will be replaced exactly as the original order. No full refunds will be provided. Please allow 2 to 3 days after the tracking is delivered as sometimes it gets misdelivered to your neighbor. For more assistance, please contact us at contact@divicenza.com