RETURNS & EXCHANGES

RETURNS:

Orders may be returned within 7 days of delivery for a refund or store credit.

Returns for refund will be subject to a $8 return shipping fee and restocking fee per item returned, which will be deducted from your refund.

The return shipping fee will be waived on returns for store credit.

We reserve the right to refuse returns that show signs of wear. If you receive the item damaged, please email us at contact@divicenza.com with a photo within 24 hours.

Products marked Final Sale cannot be returned.

REFUNDS:

Once your return is received and inspected, we will notify you if your return is accepted or declined. This process can take up to 5 business days from the date your return tracking information shows delivered.

If your return is accepted, your refund will be processed and applied to the original method of payment.

Please note that refunds can take up to 7-10 business days to appear on your bank account due to varying processing times of financial organizations.